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“The XTM team was able to go out of their way to create a tailored solution for us, and we’re looking at introducing even more automation in the future. The fact that they are localization experts makes a big difference as they truly understand our needs.”
Deepak Nagabhushana
Staff Localization Project Manager, GoTo -
"XTM forms a big global ecosystem of seamlessly connected accounts to which thousands of users connect daily. Overall, the result is better quality with fewer resources."
Vincent Rigal
CAT Tools Products Owner, Acolad -
“XTM stood out because it made it possible and easy for all our freelancers to work on a single, centralized platform. This enables us to monitor progress, and after the completion of a job, we can easily allocate that license to another vendor. This makes my daily tasks a lot easier, and I can focus on other value-added tasks.”
Elisabeth Feulner
Project Manager, Allround Service -
“With XTM, we can now offer all customers across the world the same level of support and access to every new product we launch more quickly while reducing costs and errors, and ensuring consistency across all content.”
Dominic Pemberton
VP of Content, RS Group -
“There’s no way we could be running the same operations today if we didn’t have the right tech stack in place.”
Alex Katsambas
Senior Head of Localization Services, FARFETCH -
“We had a phenomenal setup with our content management system feeding automatically into and out of XTM. Now we’re able to harness the very best of both machine translation and human editing for outstanding cost efficiency.”
Ronald Egle
Content Systems Administrator, Ariel Corporation -
“XTM has become an integral part of our translation workflows, enabling us to deliver high-quality services to our clients efficiently and effectively.”
Daniela Gorry
Operations Director, Translations at THG Fluently – Ingenuity Commerce -
“One of the delightful functionalities of XTM is its custom analysis templates, which can extract content from any complex source file format, like Java, send it for translation and then convert it back to its original format upon completion of the work.”
Deepak Nagabhushana
Staff Localization Project Manager, GoTo -
“Since implementing XTM, the volume of translated words for our most frequent language pairs has increased by approximately 10%. This wouldn’t have been possible without all the added automation a TMS provides.”
Elisabeth Feulner
Project Manager, Allround Service -
“We needed to regain control over our assets and localization processes. XTM allowed us to reduce turnaround times, lower costs, and gain full control over our translation memory.”
Caoimhse McGrath
Translation Center of Excellence Program Manager, Johnson Controls -
“Reducing turnaround times and controlling costs allow us to reach our customers faster and more efficiently. With full control over our translation memory, we ensure that every term, particularly industry-specific ones, are translated with accuracy and consistency.”
Caoimhse McGrath
Translation Center of Excellence Program Manager, Johnson Controls -
“XTM has been instrumental in streamlining our language solutions at THG Fluently – Ingenuity Commerce. With centralized resources, improved project visibility, and enhanced communication management, we have achieved greater productivity, cost savings, and client satisfaction.”
Daniela Gorry
Operations Director, Translations at THG Fluently – Ingenuity Commerce
GeoFluent for secure enterprise translation
Get better results from your GeoFluent machine translation with XTM Cloud's smart context, quality checks, and workflow automation. Perfect your customer support translations while keeping full control over your enterprise content.
Trusted by teams at over 1,300 of the world’s leading organisations
Why GeoFluent works brilliantly for customer support
GeoFluent delivers domain-specific machine translation that understands your industry. Built by Lionbridge, it adapts to customer support language and handles your specialist terminology with precision. Strong security standards protect your data while specialized models serve different industries. The result? Faster, more accurate translations that sound natural to your customers.
Get more from GeoFluent with smart controls
Six ways XTM Cloud makes your translations better.
Context-aware accuracy boosts
SmartContext feeds your translation memory and glossaries directly into GeoFluent, giving you consistently better results across all your content.
Quality scores before you publish
Intelligent Score checks every translation and flags potential issues before they reach your customers, saving you from embarrassing mistakes.
Sensitive content protection
Language Guard automatically scans for compliance risks and sensitive terms, keeping your brand safe across all markets.
Smart workflow automation
Intelligent Workflow routes high-quality translations straight to publication while sending complex content for human review.
Real-time terminology control
Your approved terms and brand language get applied instantly, maintaining consistency across every customer interaction.
See what our customers say
Speak to an expert
Have questions about setup or optimisation? Our experts can help you build the perfect integration stack.
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Connect with your favourite tools
XTM integrates with the platforms you already use.
Ready to improve your customer support translations?
See how GeoFluent and XTM Cloud work together to deliver faster, more accurate translations with complete enterprise control.
FAQs
How does XTM Cloud improve GeoFluent's output quality?
XTM Cloud feeds contextual data from your translation memories and glossaries directly into GeoFluent during translation. This means the machine translation engine has access to your approved terminology and previous translations, resulting in more consistent and accurate output that matches your brand voice.
Can I still use human translators with this setup?
Absolutely. XTM Cloud's Intelligent Workflow automatically routes translations based on quality scores. High-quality GeoFluent output can go straight to publication, while more complex content gets sent to your human translators for review. You get the best of both worlds.
What security measures protect my customer data?
Both GeoFluent and XTM Cloud meet enterprise security standards including SOC 2 Type II compliance, ISO 27001 certification, and GDPR compliance. Your customer support data stays encrypted in transit and at rest, with full access controls and audit trails.
How quickly can I start using GeoFluent with XTM Cloud?
Setup typically takes just a few days. Our team helps you connect GeoFluent to XTM Cloud, configure your terminology databases, and set up quality thresholds for your workflows. Most customers see improved translation quality within the first week.
Unlock more global revenue with XTM
Get expert guidance on setting up your integration, streamlining your workflows, and scaling multilingual content with confidence. Leave your details and our team will be in touch.
