Customer help centre

    Find the right support

    Welcome to XTM’s Customer help centre – your go-to hub for all the tools, knowledge, and support you need to make the most of our solutions.

    Abstract 3D blue wave pattern with layered curved shapes creating depth and motion
    Online help

    Our self-serve resources are here to help you get the answer you need quickly.

    Learn more
    Abstract 3D blue wave pattern with layered curved shapes creating depth and motion
    Customer support

    Raise a support ticket with our team.

    Contact support
    Abstract 3D blue wave pattern with layered curved shapes creating depth and motion
    Documentation

    Documentation for all XTM products, APIs and connectors.

    Learn More
    Abstract 3D blue wave pattern with layered curved shapes creating depth and motion
    XTM Academy

    Expert-guided lessons to accelerate your team’s proficiency in XTM.

    Learn More
    Abstract 3D blue wave pattern with layered curved shapes creating depth and motion
    Release notes

    Detailed information of all our product releases.

    See release notes
    Abstract 3D blue wave pattern with layered curved shapes creating depth and motion
    XTM Knowledge base

    Find the answers to all your XTM Cloud questions.

    Learn More

    Localisation insights

    Book demo
    AI
    Expert Panel: How localization leaders are implementing AI in 2026 | XTM
    In 2025, the localization world buzzed with excitement over AI’s potential. But turning that...
    Read article
    AI
    How AI in translation can help you scale localization efforts
    Move over Google Translate. Today’s artificial intelligence (AI) makes robotic phrases and...
    Read article
    AI
    How generative AI is going to reshape your localization workflow
    Introduction Global organizations worldwide recognize that to reach audiences and build meaningful...
    Read article
    localisation
    5 top localization tools in 2026 (and how to choose one)
    Inefficiencies and translation errors can hurt global expansion. In highly regulated industries,...
    Read article
    localisation
    Everything you need to know about SaaS localization
    SaaS localization done right prevents reworks and reduces user confusion. With the proper tools and...
    Read article
    Translation management
    How translation project management systems keep your localization on track
    Translation projects multiplying faster than your team’s bandwidth? It might be time to bring in...
    Read article
    Isolation Mode Icon
    Keep up to date

    Sign up for our newsletter

    Keep up to date with the latest news from XTM.