How Hunnect leveraged automated workflows and custom integrations to boost efficiency and project capacity.
Enhancing efficiency and supporting growth through smarter workflows
As Hunnect navigated an evolving translation landscape with rising demand for MTPE and complex client systems, the team sought a solution that could automate processes, support custom integrations, and deliver measurable efficiency gains. By implementing XTRF, Hunnect eliminated hours of manual work weekly, strengthened integration with client platforms, and unlocked the capacity to handle more projects without expanding its project management team—boosting revenue and operational agility while maintaining service quality.
Case study
CLIENT SNAPSHOT
About Hunnect
Hunnect is a Hungary‑based premium language service provider that has been operating in the translation and localization market since 2003. Originally founded as a family business, the company has grown into one of Hungary’s leading translation agencies, handling millions of translated words annually and offering a full range of language services across Central and Eastern European languages.
Hunnect’s services include professional translation with a double quality‑assurance process, linguistic validation (especially for healthcare and clinical content), transcreation, and machine‑translation post‑editing, all delivered with a focus on precision, cultural relevance, and timely project management.
The Challenge
Hunnect faced significant challenges as the translation industry evolved rapidly. With the growing adoption of Machine Translation Post-Editing (MTPE), the company needed to adapt its workflows to incorporate this technology while continuing to deliver high-quality translation services. Maintaining the balance between speed, efficiency, and linguistic accuracy became a key priority for the team as client expectations increased and industry standards shifted.
In addition, Hunnect had to address integration requirements to align more closely with clients’ systems and processes. The company needed a flexible platform capable of supporting custom integrations, enabling seamless data exchange and automation. Finding a solution that could accommodate these technical demands while remaining user-friendly for both project managers and linguists was essential to improving operational efficiency and ensuring consistent service quality.
Why XTRF by XTM
Hunnect’s adoption of XTRF brought about several transformative changes:
- Custom integrations: XTRF enabled Hunnect to build custom integrations with client systems, reducing the time between receiving requests and starting translations.
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Efficiency gains: By automating file transfers between linguists, eliminating manual Purchase Order generation, and using custom integrations, Hunnect saved 50-100 hours per week.
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Increased project volume: XTRF allowed Hunnect to process a higher number of projects with the same number of Project Managers (PMs).
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Favorite XTRF features: Hunnect heavily utilized the Request feature for job assignments to freelancers, which facilitated communication and included CAT-count information.
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Customizations and macros: Hunnect leveraged customization to connect XTRF to client systems via API, developed parsers for project creation, enhanced the Home view with virtual columns, and built a two-way integration with their invoicing system. Daily database backups were also automated.
We highly value the collaboration with the XTRF team, particularly the responsive helpdesk and dedicated customer success manager.
- The Hunnect Team
In the ever-evolving translation industry, Hunnect’s strategic decision to implement XTRF has yielded remarkable results.
With substantial revenue growth, improved efficiency, and seamless integration with client systems, XTRF has become a core asset.
The partnership between Hunnect and XTRF continues to thrive, empowering Hunnect to meet the challenges of the industry while delivering exceptional translation services to its clients. Hunnect’s success story underscores the transformative impact of the XTRF System on language service providers.
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