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“The XTM team was able to go out of their way to create a tailored solution for us, and we’re looking at introducing even more automation in the future. The fact that they are localization experts makes a big difference as they truly understand our needs.”
Deepak Nagabhushana
Staff Localization Project Manager, GoTo -
"XTM forms a big global ecosystem of seamlessly connected accounts to which thousands of users connect daily. Overall, the result is better quality with fewer resources."
Vincent Rigal
CAT Tools Products Owner, Acolad -
“XTM stood out because it made it possible and easy for all our freelancers to work on a single, centralized platform. This enables us to monitor progress, and after the completion of a job, we can easily allocate that license to another vendor. This makes my daily tasks a lot easier, and I can focus on other value-added tasks.”
Elisabeth Feulner
Project Manager, Allround Service -
“With XTM, we can now offer all customers across the world the same level of support and access to every new product we launch more quickly while reducing costs and errors, and ensuring consistency across all content.”
Dominic Pemberton
VP of Content, RS Group -
“There’s no way we could be running the same operations today if we didn’t have the right tech stack in place.”
Alex Katsambas
Senior Head of Localization Services, FARFETCH -
“We had a phenomenal setup with our content management system feeding automatically into and out of XTM. Now we’re able to harness the very best of both machine translation and human editing for outstanding cost efficiency.”
Ronald Egle
Content Systems Administrator, Ariel Corporation -
“XTM has become an integral part of our translation workflows, enabling us to deliver high-quality services to our clients efficiently and effectively.”
Daniela Gorry
Operations Director, Translations at THG Fluently – Ingenuity Commerce -
“One of the delightful functionalities of XTM is its custom analysis templates, which can extract content from any complex source file format, like Java, send it for translation and then convert it back to its original format upon completion of the work.”
Deepak Nagabhushana
Staff Localization Project Manager, GoTo -
“Since implementing XTM, the volume of translated words for our most frequent language pairs has increased by approximately 10%. This wouldn’t have been possible without all the added automation a TMS provides.”
Elisabeth Feulner
Project Manager, Allround Service -
“We needed to regain control over our assets and localization processes. XTM allowed us to reduce turnaround times, lower costs, and gain full control over our translation memory.”
Caoimhse McGrath
Translation Center of Excellence Program Manager, Johnson Controls -
“Reducing turnaround times and controlling costs allow us to reach our customers faster and more efficiently. With full control over our translation memory, we ensure that every term, particularly industry-specific ones, are translated with accuracy and consistency.”
Caoimhse McGrath
Translation Center of Excellence Program Manager, Johnson Controls -
“XTM has been instrumental in streamlining our language solutions at THG Fluently – Ingenuity Commerce. With centralized resources, improved project visibility, and enhanced communication management, we have achieved greater productivity, cost savings, and client satisfaction.”
Daniela Gorry
Operations Director, Translations at THG Fluently – Ingenuity Commerce
Custom LLM for enterprise localisation
Bring your preferred AI models into XTM Cloud while keeping full control over your data, vendors, and governance. Custom LLM (BYOK) lets you use approved large language models within our platform without compromising on security or operational consistency.
Trusted by teams at over 1,300 of the world’s leading organisations
Why custom LLMs?
Your organisation has already invested time and resources into selecting the right AI models for your needs. Maybe you've negotiated special rates with specific vendors, or perhaps your security team has approved certain models only.
Custom LLM (BYOK) means you don't have to start over or compromise on those decisions. You get to keep using your chosen AI models while gaining all the workflow management, quality control, and governance features that XTM Cloud provides.
Key features that make all the difference
Get the flexibility you need without losing control over quality and workflows.
Bring your own key support
Connect your approved LLMs using your existing credentials and vendor relationships.
Enterprise governance and control
Set permissions, quality rules, and workflows that match your organisation's standards.
Workflow-level configuration
Choose exactly where and how your custom models get used across different projects.
Quality-aware orchestration
Combine your AI models with XTM's quality scoring and routing systems.
Scalable AI processing
Handle high-volume translation workloads using the models you've already chosen.
Future-ready AI foundation
Adapt to new AI developments without changing your entire localisation setup.
See what our customers say
Speak to an expert
Have questions about setup or optimisation? Our experts can help you build the perfect integration stack.
Connect with your favourite tools
XTM integrates with the platforms you already use.
Ready to see how it works?
Book a personalised demo and discover how Custom LLM (BYOK) fits into your existing AI strategy while making your localisation workflows more organised and scalable.
FAQs
How does Custom LLM (BYOK) work with our existing AI vendor contracts?
Custom LLM (BYOK) uses your existing credentials and API keys, so your current vendor relationships and pricing agreements stay exactly the same. XTM Cloud simply provides the orchestration layer on top of your chosen models.
Can we use different AI models for different types of content?
Yes, you can configure which custom LLMs to use at the workflow level. This means you might use one model for technical documentation and another for marketing content, all managed through the same XTM Cloud interface.
What happens to quality control when we use our own models?
Your custom LLMs work alongside XTM Cloud's quality scoring, thresholds, and routing logic. This means you still get the quality management features you need, just with your preferred AI models doing the translation work.
Is our data secure when using Custom LLM (BYOK)?
Your data security depends on the AI vendors you've chosen and your own security setup. XTM Cloud simply passes requests to your models using your credentials, so you maintain the same level of control you already have.
Unlock more global revenue with XTM
Get expert guidance on setting up your integration, streamlining your workflows, and scaling multilingual content with confidence. Leave your details and our team will be in touch.
