How PeopleCert Cut Its Localization Time to Market in Half

XTM Talks is a new podcast series from XTM featuring conversations with customers, partners, and localization leaders about what it actually takes to run a global content operation at scale. Episode 1 features PeopleCert, a global certification provider using XTM Cloud and XTM AI to localize exam content across eight languages. 

PeopleCert is a global provider of professional and vocational certifications, including ITIL and PRINCE2, delivering more than 600,000 exams a year to learners in almost every country in the world. Because their content directly determines exam outcomes, their localization process has to balance speed with strict accuracy and quality standards, making their approach a useful example for any organization localizing high-stakes content. 

XTM IQ is the AI layer within XTM Cloud, including Intelligent Quality Score (TQI), which PeopleCert uses to evaluate machine-translated content and prioritize human review where it's needed most. In the episode, PeopleCert's team explains how this helped them focus post-editing effort more efficiently rather than treating all content the same way. 

In the episode, PeopleCert's Evangelos Papas explains how a combination of team restructuring and XTM AI capabilities helped reduce their time to market from roughly six months to three, alongside a 20% reduction in content processing time. 

PeopleCert's localization team explains in the episode that some content, particularly exam material tied directly to certification outcomes, still goes through full human review, even as AI accelerates other parts of the workflow. It's a balance between using automation where it adds value and preserving the accuracy their learners depend on. 

As shared in the episode, PeopleCert reduced time to market from around six months to three, cut processing time by 20%, and reported a 4.5 out of 5 rating in beta testing, all while managing content across eight languages and multiple file types.