Improve patient safety with professional healthcare translation services

Medical organisations worldwide face critical challenges when communicating with diverse patient populations. Language barriers can lead to misunderstandings, poor treatment outcomes, and serious safety risks. 

XTM provides healthcare translation solutions that help medical facilities deliver accurate, culturally appropriate content across all patient interactions. Our platform ensures that vital health information reaches every patient in their preferred language whilst maintaining strict regulatory compliance and medical accuracy standards.

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Trusted by teams at over 1,000 of the world’s leading organizations
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Bridge language gaps that put patients at risk

Healthcare providers know that communication failures can have life-threatening consequences. When patients cannot understand medical instructions, consent forms, or safety information, treatment outcomes suffer significantly.

880+

supported languages

18B

words processed annually

1300+

satisfied clients globally

Medical mistranslations create dangerous situations

Incorrect healthcare translation can result in medication errors, surgical complications, and regulatory violations that expose organisations to serious liability. Medical facilities often struggle to maintain accurate, consistent translations across multiple communication channels whilst meeting urgent deadlines for critical patient updates.

XTM addresses these challenges through a secure, compliant healthcare translation platform that guarantees accuracy and consistency across all patient communications.

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Protect patients through clearer medical communication

Our healthcare translation platform simplifies multilingual content creation whilst upholding the highest standards for medical precision and regulatory compliance.

Build patient trust through accurate communication

Convert complex medical terminology into clear, actionable content that patients can understand and follow confidently. Our platform ensures every healthcare translation maintains clinical accuracy whilst using language that resonates with patients, reducing confusion and improving treatment compliance.

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Meet regulatory requirements with confidence

Maintain HIPAA, GDPR, and medical regulatory compliance through complete audit documentation and enterprise-level security. Every healthcare translation includes full tracking and approval processes that meet the most demanding regulatory standards whilst protecting sensitive patient information.

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Maintain consistency across patient interactions

Achieve alignment across patient portals, mobile applications, printed materials, and training resources through centralised terminology management. Patients receive identical accurate information whether reading discharge paperwork or accessing your mobile platform.

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Respond quickly to urgent medical communications

Manage critical healthcare communications including safety alerts and protocol updates across multiple languages rapidly and accurately. Our optimised processes allow you to address emergencies whilst maintaining healthcare translation quality and regulatory compliance.

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What our customers say

Dominic-Pemberton
“With XTM Cloud, we can now offer all customers across the world the same level of support and access to every new product we launch more quickly while reducing costs and errors, and ensuring consistency across all content.”
Dominic Pemberton

VP of Content, RS Group

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Deepak Nagabhushana
“What truly makes a difference is the people and their commitment to supporting their customers. The XTM team was able to go out of their way to create a tailored solution for us, and we’re looking at introducing even more automation in the future. The fact that they are localization experts makes a big difference as they truly understand our needs.”
Deepak Nagabhushana

Staff Localization Project Manager, GoTo

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Alex Katsambas
“There’s no way we could be running the same operations today if we didn’t have the right tech stack in place.”
Alex Katsambas

Senior Head of Localization Services, FARFETCH

Farfetch
Elisabeth Feulner
“Since implementing XTM Cloud, the volume of translated words for our most frequent language pairs has increased by approximately 10%. This wouldn’t have been possible without all the added automation a TMS provides.”
Elisabeth Feulner

Project Manager, Allround Service

Allround linguist services
Vincent Rigal
“XTM Cloud forms a big global ecosystem of seamlessly connected accounts to which thousands of users connect daily. Overall, the result is better quality with fewer resources.”
Vincent Rigal

CAT Tools Products Owner, Acolad

Acolad
Ronald-Egle-Ariel
“We had a phenomenal setup with our content management system feeding automatically into and out of XTM. Adding SYSTRAN MT to the process made it even better. Then with the release of XTM 12.7 and neural fuzzy adaptation, we found gold. Now we’re able to harness the very best of both machine translation and human editing for outstanding cost efficiency.”
Ronald Egle

Content Systems Administrator, Ariel Corporation

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Advanced features built specifically for healthcare translation

XTM combines cutting-edge translation technology with healthcare-focused tools that guarantee accuracy, compliance, and productivity across all multilingual medical content.

Medical terminology control

Maintain consistent usage of essential healthcare terminology across all translations through centralised glossaries and automated term detection that prevents dangerous medical mistranslations.

Complete audit implementation

Prove compliance through detailed version tracking, approval records, and thorough reporting that satisfies regulatory demands and internal quality requirements.

Medical quality verification

Automated reviews identify potential mistakes and inconsistencies before content reaches patients, minimising miscommunication risks and improving overall healthcare translation quality.

Team coordination tools

Allow healthcare, compliance, and translation teams to collaborate effectively within one platform using role-based access permissions and simplified approval processes.

Intelligent process automation

Reduce repetitive tasks and manual work whilst maintaining quality controls through smart automation that adapts to your organisation's specific requirements.

Live project monitoring

Monitor translation progress across all projects using detailed dashboards that provide immediate visibility into deadlines, quality measurements, and team productivity.

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Connects with your current healthcare systems

Our platform integrates smoothly with existing healthcare IT infrastructure, patient portals, and content management systems for seamless multilingual content distribution.

Shopify
Wordpress
HubSpot
Figma
Gemini
Open AI
Salesforce Commerce Cloud
Sitecore
GitHub
Slack
Jira
Adobe Marketo Engage
DeepL

Enterprise-grade security you can rely on

XTM meets the highest security standards with ISO 27001 certification, SOC 2 compliance, and GDPR following.

Your sensitive product data and customer information stay safe through end-to-end encryption, regular security checks, and strict access controls that enterprise teams need.

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Begin improving patient
care with XTM healthcare translation

Enhance your multilingual patient communications using the platform trusted by healthcare leaders worldwide to improve outcomes and ensure compliance.

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Frequently asked questions

How does XTM guarantee healthcare translation accuracy?

Our platform uses advanced medical terminology management combined with healthcare-specific quality checks that identify potential issues before content reaches patients. We maintain centralised medical vocabularies and apply automated verification to ensure consistent usage of critical healthcare terminology. Multiple quality control stages include linguistic review and medical validation, significantly reducing dangerous mistranslation risks.

Which compliance standards does XTM meet for medical organisations?

XTM maintains HIPAA, GDPR, and SOC 2 Type II compliance with detailed audit trails for all healthcare translation activities. Our platform provides complete documentation and approval workflows that satisfy regulatory requirements across various healthcare markets. Comprehensive reporting capabilities demonstrate compliance during audits whilst keeping all patient data encrypted and secure.

Can XTM process emergency healthcare translation requests?

Yes, our platform features rapid response workflows created specifically for urgent healthcare communications including safety alerts and protocol changes. We process critical content across multiple languages quickly whilst maintaining quality and compliance standards. Automated workflows and dedicated medical translation teams ensure fast delivery without sacrificing accuracy.

How does XTM work with existing medical IT systems?

Our extensive integration network includes direct connections with major patient portals, EMR systems, and content management platforms. These links create smooth content flow without manual file transfers or workflow interruptions. API integrations allow real-time synchronisation between healthcare systems and translation workflows, reducing manual effort whilst ensuring translated content appears immediately.

What medical content types can XTM handle?

XTM processes all healthcare content including patient education materials, discharge instructions, consent documents, mobile app content, and clinical documentation. Our platform manages everything from basic patient communications to complex regulatory submissions. Specialised medical translation workflows ensure appropriate handling for each content category.

How does medical terminology management function?

Our terminology system maintains centralised medical glossaries ensuring consistent usage of critical healthcare terms across all translations. Automated term recognition prevents dangerous variations in medical terminology that could confuse patients or providers. Medical translators access approved terminology during translation work whilst the system flags potential issues and suggests approved alternatives.

What security measures protect patient information during translation?

XTM uses end-to-end encryption, secure data centres, and thorough access controls protecting sensitive patient information throughout the healthcare translation process. All data transmission and storage meets healthcare industry security requirements. Role-based permissions ensure only authorised personnel access specific content types with complete audit trails tracking all activities.

How quickly can medical organisations start using XTM?

Most healthcare organisations begin translating content within days of initial setup. Our implementation team collaborates closely with IT and compliance teams ensuring smooth integration with existing systems and workflows. We provide thorough training for healthcare, compliance, and translation teams ensuring effective platform adoption with ongoing support for optimising multilingual communication strategies.

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Scale your operations further

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Transform how teams work with Agentic AI

Learn how XTM’s embedded AI agents help project managers and linguists automate tasks, surface insights, and make faster decisions—without losing control.

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Our AI-powered translations sound like you, combining speed with context-aware accuracy.

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Take the XTM product tour

Explore how XTM’s AI features work across real-world translation workflows—from quality checks and SmartContext to agent-led support in Workbench.

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